Héloïse & Abelard - Guaranteed and secure delivery - Héloïse et Abélard

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FREE SHIPPING

Discover the reception times and delivery procedures for your Héloïse & Abélard jewelry.

LIVRAISON GRATUITE

Free delivery in France & EU:

  • Paris: collection at the showroom Paris 17th district

  • France & EU: free delivery

  • Outside EU: shipping costs and import taxes set by the customs of the destination country are the responsibility of the customer

Shipping times:

  • France: delivery within approximately 2 working days

  • European Union: delivery within approximately 5 working days

  • Outside EU: variable delivery time depending on the destination country

Delivery procedure:

  • Delivery provided by Colissimo Bijoux, the French carrier specialized in secure jewelry shipments

  • Jewelry kept in a safe during transport. Reinforced packaging to ensure the safe journey of the jewelry

  • The jewelry is insured for its value during transport

  • Full tracking via carrier notifications to the customer and parcel tracking number sent by email

  • Hand-delivered delivery, against signature

For any additional information, please do not hesitate to contact us.

18K GOLD AND
RECYCLED DIAMONDS

18-carat gold certified COC and second-hand natural diamonds GVS - HSI.

140 YEARS OF
EXPERTISE IN PARIS

Made to order in 4 weeks in one of the best Parisian workshops, a century-old family manufacturer, RJC certified.

FREE DELIVERY AND
RESIZING

Free delivery and returns within 30 days, free resizing for 1 year.

PAYMENT IN INSTALMENTS
AT NO EXTRA COST

Installment payment available online or at the showroom.

WARRANTY
2 YEARS

All our jewelry is guaranteed for 24 months.

A CARING
TEAM

From Monday to Saturday (10 am - 7 pm) at showroom@heloise-abelard-joaillerie.fr

or at +33 (0)7 71 32 84 68.

By appointment, in complete privacy.

MAKE AN APPOINTMENT

The ethics and quality of Héloïse & Abélard jewelry